Tech Support

If you need advice and you can't find the answer in our documentation, call our staff.

This service can help you with:

  • Non-standard situations when installing the program.
  • Remote communication settings.
  • Network traffic settings.
  • Functional problems encountered during program operation (the program does not work according to the defined rules).

Do you have a data problem or a large amount of data?

  • You can use this linkto upload data files to our site.
  • The files are sent as a tech support request.
  • You don't need to contact us by phone, we will call you.

Before you contact us

  1. Make sure you have the latest version of the application (review changes).
  2. Read:
  3. Find the customer number of the customer who has purchased the program or is planning to purchase it.
  4. Make sure each query or request is a separate message. This will help simplify and expedite the response processing. You can also try to find the answer in our Knowledge Base.
Read the terms of use.

Phone no.: +420 371 124 321

Contact

Remote Support

Remote Support allows our technical support staff to connect directly to the user's computer. This way, the users can directly follow the process we use to solve their problem or process their request better.

Download the tech support program

Select your operating system:
Microsoft Windows
Mac OS X
Linux