BDP Wakestone
We help the BDP Wakestone smart logistics.
How does ABRA Software help?
- Develops a web app E.STONE. Its primary task is to offer customers the online data they need, such as complete business case information.
- The intranet E.STONE offers a complete business system and business agenda such as CRM, human resources, billing, or KPI.
- For customer extranets, Detailed customer data is provided as information on business cases, documents, contracts, statistics etc
- The system is constantly evolving and adapts to the clients’ needs.
| FIELD | Services, Trade |
| EMPLOYEES | 40 |
| ANNUAL TURNOVER | 670 mil. CZK |
| PLACE | Prague |
| WEB | www.wakestone.cz |
The Custom Apps application of E.STONE by ABRA brings BDP Wakestone customers current data on all shipments, including documentation, invoicing, critical parameter tracking and evaluation. Everything in a user-friendly environment.
Stanislav Turek
Co-founder of the Wakestone company
“The E.STONE online application from ABRA Software is our competitive advantage. Unlike other track & trace data systems, it works not only passively but also actively.”
BDP Wakestone is a successful logistics company with an annual turnover of 670 million CZK. With its 40 employees, it adapts the services to client requests to fulfill their expressed and unspoken wishes.
FOUNDING OF THE COMPANY
In 2005, a group of employees from a large multinational company decided to leave and set up its own logistics company called Wakestone. Their motivation was to offer innovative services in local conditions and to be a market leader in the segment of quality of service offered. They wanted to deliver custom solutions to their customers and flexibly meet their needs.
Stanislav Turek, the co-founder of the company, describes the business path: “We want to bring products to the market that respond to customer requirements”. Nikolas Paschalis, CEO of the company, shows how they do this: “Our business has been about people and technology from the very beginning. In order to really respond flexibly to customer requirements, we need above-average employees who can respond quickly to change. And cutting edge IT technology.“
TECHNOLOGY
Technology helped the company to interact with customers online. “We have been developing the E.STONE web application together with ABRA since the first days of our company, and its primary task is to offer customers online data they need, such as complete business case information,” describes Nikolas Paschalis. What benefits does the application bring the customers, states Stanislav Turek: “Each client has up-to-date data on each shipment, including documentation, invoicing and API. “
Stanislav Kurinec, team leader of custom programming in ABRA Software, says about E.STONE: “System is characterized by the fact that it is constantly being developed, it adapts to the needs of the clients and does not require more intervention in their IT technologies and infrastructure. In the system, the client has not only data tables but also a clear dashboard to which he can personally drag widgets (HTML5) or the simplicity and clarity of an application that is of utmost importance to each client.”
E. STONE IS A COMPREHENSIVE SYSTEM
On the intranet side, E.STONE offers a complete operating system and business agendas such as CRM, Human Resources, Billing, or KPIs. On the side of the customer extranet, it provides detailed customer data such as information on business cases, documents, contracts, statistics etc.
BUSINESS ROUTE
After the establishment of Wakeston in 2005 and the successful start-up, the logistics business has been greatly affected by the global crisis. “At the time of the crisis, we were thinking about how to help our customers with their troubles, we lived for their problems, and at that time businesses were run more carefully, the initial optimism was gone. Seasonality changed, companies started to order in smaller amounts for longer periods, ordering cycles accelerated, high volatility in freight prices appeared. On our side, this has required cost-saving measures and pressure for even greater flexibility and creativity, “says Stanislav Turek. “We had thoroughly analyzed our customer portfolio, we had been keeping a closer eye on costs, but we had been investing, and we’ve seen the crisis as a great opportunity.”
Investing in times of crisis and preparedness for further changes in the global markets paradoxically helped Wakeston and stabilized the company.
Stanislav Turek
Co-founder of the Wakestone company
“Depending on how the customer works with E.STONE, we are better able to predict what needs our customer may have or how we can help our customer to work even more efficiently.”
JOINT-VENTURE S BDP INTERANTIONAL
In 2007, the owners of the company decided to set up a joint venture with American family-run BDP International. The goal was to gain greater trust in transnational clientele and gain strong support and background. An important aspect in selecting a strategic partner was the fact that although BDP is a global firm, it remains a family business with corresponding values, corporate culture, and management. This guarantees trust and freedom in business cooperation.
ONLY OWN BUSINESS
In order for BDP Wakestone to handle a huge range of services, it chooses a simple tactic: “We focus on our competencies and outsource everything else, we want to manage things, but not in direct costs,” summarizes the way of running the business Stanislav Turek. The company, with only 40 employees and an annual turnover of more than CZK 670 million, can handle more than 20,000 air, sea, and land consignments a year.
