Comprehensive telecommunication services and their integration in the Czech ERP system.
How does ABRA Gen help?
- Complete economic, staff and payroll management, asset management and warehouse management.
- Covers purchasing, sales logistics and customer relationship management and supports management decisions.
- The overall solution includes necessary system monitoring, data transmission, energy measurement, etc.
- Unifies the database, ensures a uniform version of the truth on all outputs, and ensures that data is only acquired once into the system.
- Customizes automatic billing features to address forward and backward billing, branching, billing when, when not, or disabling billing, automatic bank payment matching, etc.
Casablanca INT has been operating on the telecommunications and IT market for more than 16 years, as a purely Czech company without the participation of foreign capital. In that time, it has become one of the leading telecommunications providers in the Czech Republic. The following case study describes an ERP system selection and implementation project that Casablanca INT used as a backbone software infrastructure to handle day-to-day routines and integrate the specific solutions needed to operate in telecommunications and IT services.
Project Manager, Casablanca.
“ABRA succeeded in the tender thanks to the possibility of gradually acquiring additional modules. A significant advantage was the complete source code documentation, which ABRA was able to provide.”
How to choose an information system for a telecommunication company
In the first years of its existence, the company solved the needs of automated processing of business agendas through its own development of sub-systems. These included applications for billing, customer registration and workflow management.
However, they lacked a link to accounting and other agendas that require legislative support. The information system conceived in this way ceased to be sufficient over time, and at the end of 2007 it was decided to replace it with a standard ERP solution.
“We expected the new information system to meet three main requirements. We wanted to unify our fragmented database, ensure a uniform version of the truth on all outputs, and prevent multiple acquiring of the same data into the system,” says Pavel Hodinka.
A team of staff who was entrusted with selecting the information system started the entire project with its own market analysis and selection of suitable suppliers. In doing so, they drew on the knowledge of people inside the company and publicly available information, especially from the Internet and professional periodicals. The team divided potential suppliers into two groups. The first was the producers of economic information systems and lower-end ERP solutions such as Cigler Software, Stormware or Altus Software. The latter included those manufacturers that also focus on advanced and robust ERP systems. These include Microsoft, Asseco Solutions and ABRA Software.