ABRA Flexi as a top quality ready-made solution.
How does ABRA Flexi help?
- Eset has a custom system for selling and managing antivirus program licenses, together with a custom-designed web application. They wanted to entrust the basic business processes to a ready-made solution which would avoid unnecessary complications. ABRA Flexi meets its requirements perfectly. It allows for further development of the in-house program, minimizing unintended missteps while ensuring long-term sustainability of the code.
- Flexi is connected to the in-house web interface via a top-notch API. According to Igor Hák, Eset Czech Republic’s head of development, it offers a number of tweaks. “It is obvious that the person who designed Flexi’s REST API was familiar with the customer’s point of view, meaning the implementation could not be easier. It basically meets you halfway,” says this expert.
- Among other things, Flexi is home to the processes associated with the acceptance of orders, directory entries, invoicing and records of order. Eset licenses are sold through three different channels, so it was necessary to combine multiple orders into one large one, and distinguish the order form for both reading and writing.
- Eset has 30 employees working with ABRA Flexi, either directly in the in-house system web interface or via the API. Igor Hák likes Flexi, and not only for Eset. “I also use it for other projects or private purposes,” he says.
Although the company was officially established in 1992 in Bratislava, its founders Miroslav Trnka and Peter Paško introduced their first antivirus program five years before that. In response to the Vienna virus, they wrote the NOD program (abbreviation for “Nemocnica na okraji disku”, or “Disk Edge Hospital”), which managed to remove it from the computer. Their current products, led by ESET NOD32 Antivirus and ESET Internet Security, are now used by over a billion people in more than 200 countries. The Czech branch has been operating since 2001 and it includes three research centers where analysts try to decipher the composition of malware. Eset’s corporate strategy includes four core values: courage, honor, reliability and passion.
Head of IT, ESET
“Based on our experience with the implementation and operation of the system, we are sure that even after a very thorough analysis, we would not have come up with a better idea than someone who has been dealing with this issue for decades”
Advantages of linking with Flexi:
The company felt the need to acquire an information system in 2002, when it had already been active in the Czech Republic, and it became clear that manual processing of orders and invoices was no longer sufficient.
It created its own system for recording licenses and gradually expanded it with other business and accounting functions. Ten years later, the internal ERP ran out of breath and the company decided to invest in the development of its own web application linked to an external accounting software.
Since 2015, Flexi has been taking care of Eset’s common processes that take place in every company, such as issuing invoices, receiving orders and working with the bank. “Based on our experience with the implementation and operation of the system, we are sure that even after a very thorough analysis, we would not have come up with a better idea than someone who has been dealing with this issue for decades,” says Igor Hák, adding that the API integration method is less prone to problems during upgrades of ABRA Flexi than if the customizations were made directly in the software.