Provision of services

Level services. Without unnecessary administration and overview

Service provision

Take advantage of every business opportunity to offer your customers a great service, regardless of the industry in which you are running. A well-configured information system gives you a perfect overview and the ability to work to ensure that all processes in your company are facing success.

Comprehensive and clear customer information, along with advanced project management and planning capabilities, will enable you to smoothly conduct business meetings and provide services from hairdressing to financial advice.

Interconnection of all parts of the system including accounting, purchase, cash register or a logbook will make your work significantly easier and reduce downtime or error rates.

We have a sophisticated solution for service providers at all levels. Use them to the max.

Key Benefits

  • All customer information in one place, targeted and automated communication.
  • Approval of activities, calculation, expenditure tracking and easy invoicing thanks to the link to accounting.
  • Direct issuance of documents, overview of payment morality, interconnection with other parts of the system.
  • Estimation of demand of customers and future sales, effective evaluation of the activity with regard to return.
  • Link to other parts of the system from accounting to a logbook, purchase or inventory, related purchases and sales.
  • Advanced project and procurement management options including calculation, planning, inspection.
  • Sophisticated planning and management of business activities and communication with customers.
  • Comprehensive overview, management and planning of business opportunities and negotiations, synchronization with MS Outlook.
  • All related documents in one place – contracts, invoices, quotes, orders, service sheets and electronic correspondence.
  • The perfect overview of all processes with advanced visualization of results and data for quick and correct decision making.
  • Management of personnel and teams, overview over time worked and fulfillment of schedule or individual tasks, setting of responsibilities, quick troubleshooting.
  • Comprehensive management of service and repair activities in any field – handling of service orders, guarantee and post-warranty service and complaints.
  • Unified system of planning, management and evaluation of business representatives activities.
  • CRM for IOS and Android Mobile solutions for recording and fast planning and handling of all field trading agendas and online data access in ERP ABRA Gen – Ideal for business travellers and business management. Information available up to the smart watch.
  • GDPR ready, ABRA Gen protects person data of costumers.

Alexandra Kala

PROFIMED OWNER

„ABRA Gen allows us to monitor every process of our company. Without it, we would not be able to manage such a complex company effectively.“

ABRA Gen offers solutions from A to Z for all company areas

ABRA Gen can serve as the only information system in the company. Treat yourself to managing the entire company in one place.

System demonstration

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